85 Faunce Corner Mall Rd Dartmouth, MA 02747

774.992.7334
Shipping & Returns Attn: New York, New Jersey, and Maine. These 3 states have some areas where you qualify for UPS Ground Shipping because you are located in a 1 day transit area. The other parts of the state are required to use Next Day Air Saver. If you choose the wrong type of shipping we will notify you and charge you the difference. We ship French Macarons with gel ice packs to ensure there quality arrival to you. Please check the UPS zone map, or the Cost and Location Calculator to verify which area you are shipping to. If you need further assistance call us directly at 774.992.7334 Please note: If no one is home to sign for the package, UPS will leave it at the door. UPS will not leave packages if the driver feels uncomfortable or it is an apartment building. ***We are not responsible for any packages that are delivered to recipients that are out of town, have moved, or if any part of the address is incorrect or missing. UPS charges a $14.00 fee for each incorrect or incomplete address (apt. # or suite # missing) We reserve the right to bill you for this fee, Please double check addresses. ***Unfortunately, We are not able to give refunds or credits for orders that are delayed in transit by our shipping carrier. We are sure you understand that once your package leaves our hands and is handed to our carrier, we are no longer held liable for any delays in transit or delays due to weather conditions ("acts of god"), or any other conditions beyond our carrier's control. If the carrier makes a mistake and gives us a refund for the shipping costs, we will pass that on to you. ***Please try to ship to an address where someone is home to accept delivery. If you suspect that the recipient will not be at home at the time of delivery, or if you feel uncomfortable having a package delivered without a signature, please let us know! UPS will leave without signature to residential homes, they will not leave at apartment building, signature is required. If your package is left without a signature with your permission, we will not reimburse for "missing" packages. Please let us know if you prefer a "signature required" service. If UPS states your product has been "delivered", & the address is correct and you still have not received it, please contact us within 24 hours so we may trace the package(s). ***We are experts at shipping our products and have an extremely low rate of damages. However, occasionally it does occur. If your product arrives damaged, please contact us immediately (within 24 hours) and we will arrange to replace the damaged product, if possible, or issue a refund. Photos may be required for damage claims. ***UPS delivers Monday through Friday, business days only. Please account for this when selecting shipping service. We may be able or may change to USPS Priority Mail or Express Mail to ensure Saturday delivery.

85 Faunce Corner Mall Rd Dartmouth, MA 02747

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774.992.7334

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